Wednesday, July 09, 2014

7 ways to Delight your Customers

Below are 7 ways to delight your customers!

1. Keep expectations low, while delivering surprising offers: They will definitely feel special about it
2. Keep customers updated with new product offerings: seasonal trends are a must!
3. Thank-you letters! Even if they didn't buy anything, let them know you cared that they visited your site
4. Send out cards: Physical mail may be dead, but people are always delighted to receive cards in the mail
5. Customer Specific Contests: Have great prizes for customers to encourage engagement!
6. Newsletters and special reports - let them know that they are getting the inside scoop!
7. Email: Highlight the trend of the month, pack in an exciting offer, and email is a great way to delight customers. 

Small day-to-day actions can ensure that your customers are delighted and will return to your platform!


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