Showing posts with label location based mobile marketing. Show all posts
Showing posts with label location based mobile marketing. Show all posts

Sunday, April 19, 2015

Location Based Marketing is evolving


Location based marketing has evolved in last couple of years. The primary reason is now most of the digital marketing is becoming synonymous to mobile marketing.  The web traffic on mobile phones is going to overtake that of desktop computers sometime this year. The use of social media is now dominated on mobile phones. Various location based apps are primarily applicable only for mobile phones such as Foursquare.
Location based marketing is already been applied in many businesses especially few grocery stores such as SafeWay, Macys, Duane Reade have iBeacons. The primary ways location based marketing helps include:

Mobile Coupons: Mobile Coupons still continue to be one of the most popular uses for location-based marketing. Instead of clipping coupons from the newspaper, customers often have coupons targeted to them based on what store they enter or even where they are in the store. According to eMarketer, in 2014, approximately one in four mobile users were predicted to use a mobile coupon, and that number is growing each year.
Direction to promotions and discounts: Similar to offering coupons, location-based marketing helps in highlighting a current promotion or discount. For example, when a customer using the Donky app walks into the produce department, he or she might receive a message advertising a sale on oranges. Knowing about the promotion, often that customer might stroll over to the oranges and pick some up which he or she might not have done before. Thus, it helps to personalize the customer's experience, resulting in boost of sales for the store due to the targeted ads that location-based marketing provided.
Increased store app downloads and engagement: A grocery store may be one step ahead of many of its competitors if it has its own app. For example, Wegmans' mobile app uses a tool that is similar to but not exactly the same as location-based marketing. The app has a built-in shopping list function that helps customers find the items they need by organizing them by the aisle of the store that the products are located on. If customers have good reason to download and use a store’s app, the more likely they are to download and engage with a brand.

The last aspect is especially of importance.  Mobile location advertising technology firm xAd last week introduced Blueprints as a solution aimed at giving media buyers an assurance that their messages resulted in a store visit or sale. Blueprint is a new technology that automates the creation of the most accurate place data for location-based mobile marketing. According to xAd, Blueprint’s technology derives place data based on physical boundaries of business locations as opposed to the traditional navigational system data that captures the area around a street address. This is particularly important considering businesses are actually set back from the street.
Marketers relying on attribution models based on actual store visits that is usually based on proximity data from navigational systems can lead to misdirected or under-allocated spend because those data sources aren’t specific enough. Update: Google clarified to Marketing Land that it has a large operations team that draws the geometry of stores based on Google Earth and Street View data and that the company surveys stores and does Wi-Fi scans to accurately collect data on where store visits come from.

With Blueprints, xAd says it already has perimeters marked for more than 12 million business locations in the US. Blueprints uses a visual mapping algorithm that automates 70 percent of the place creation and updates to keep up with the over 130,000 new address listings and changes processed by the U.S. Postal Service each day. Blueprints also automatically processed in-store polygons for roughly 4,000 malls worldwide, including 1,900 in the US and 200 in the UK.
XAd claims more than 10 billion ad requests come through its platform daily. It includes companies such as Denny’s, Outback Steakhouse and Toyota Scion among its customers that use the platform to deliver location-based messaging to consumers. I am sure this new innovation of Blueprint would certainly be one of the major thrusts in the location based marketing this year.

References:
http://www.prweb.com/releases/2015/04/prweb12638835.htm
http://www.streetinsider.com/Press+Releases/xAd+shares+the+future+of+location+marketing+with+the+release+of+Blueprints%E2%84%A2/10440683.html
http://www.streetinsider.com/Press+Releases/xAd+shares+the+future+of+location+marketing+with+the+release+of+Blueprints%E2%84%A2/10440683.html

Sunday, January 25, 2015

Location-based Mobile Marketing Trends


Use of smart phones to shop and access information about different products and services is no longer a trend but a part of most of our lives. According to a survey conducted across a sample, one of the trends that clearly emerged was increasing number of smartphone users are keeping their mobile phones near to them nearly for the whole day. The day starts and ends for most of us with checking email, meetings etc. on our mobile phones.
According to Pew report, more than three quarters of smartphone users use location based services. Consumers are found to be very receptive to location based tracking which is widely adopted, irrespective of age, gender, ethnicity, education and income. Location-targeted campaign spending is dramatically growing as studies show that location-targeted campaign spending at the local level would account for $5.8B in mobile ad spending by 2016, up from $664M in 2012 while the whole location-targeted campaign market (national and local) would grow from $1.6B in 2012 to $9.9B in 2016.

Social Media is also increasingly adding the information with most of the posts, say photos or a simple textual post, with the location information from where it is being sent. This wealth of information is being especially used by retail giants to mine and provide a customized local ad or promotion specific to a person. This trend is also growing and expected to grow even further.
But, often the location based marketing has faced many challenges – the two key ones related to privacy and security of data. This has been perhaps one of the key reasons many people including teenagers do not select location tracking on their mobile phones. But the trend has changed dramatically especially in last two to three years with more people ready to share their location. This has been primarily possible due to the related practices evolving especially asking for consent to share the location information of the customer before actually sharing it. Equally important is the continuous enhancements in securing this customer data as it contains personal information based on the customer behavior.  Accurate Customer Behavior Information is something virtually every business entity today especially retail giants would like to acquire, mine and subsequently use to their advantages especially for targeted marketing.

The diagram below encapsulates the discussed trend of location based services being used on mobile phones.
 

 

References / Sources:
http://www.biakelsey.com/Company/Press-Releases/130122-New-BIA-Kelsey-Report-Emphasizes-Localization-Opportunity-for-National-Mobile-Ad-Campaigns.asp