Many
western brands are striving to keep up with China’s e-commerce boom. China not
only corresponds to a big sales opportunity, but also to a marketing
challenge, as many new social and digital platforms rise and expand. Here are
three facts that I found interesting about China’s e-commerce growth:
-
Rise of social commerce: the
lines between traditional, social and e-commerce are increasingly blurred; it
is paramount for brands to rethink their customer journeys to incorporate all
new social & digital touchpoints in a seamless manner; moreover, western
brands need to get acquainted with new social media platforms that have limited
presence in the west (e.g., Douyin, Bilbili and Xiaohongshu) to effectively
target their audiences
-
Focus on lower tier cities: digitization has accelerated especially in lower tier
cities. To expand there, brands should rethink the segmentation of their
Chinese customers, to better tailor their marketing messages and merchandising
to fit local tastes and traits.
-
Livestream is not there to last: influencer-driven livestream has become a
popular digital marketing and live selling option in the past year; however,
some industry experts believe that because its high fees and logistic
challenges, livestream will not be among the primary ways that people will shop with after the pandemic
Reference
https://www.businessoffashion.com/articles/china/five-ways-chinas-e-commerce-landscape-is-changing
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