Check out the following link about Kroger Co. making the
push to e-commerce, following trends from Amazon/Whole Foods and Walmart.
What’s interesting to me is their decision to partner over
acquire – by partnering with Ocado, a proven expert in online grocery, Kroger
doesn’t need to reinvent their business, build their capability from the ground
up, or outlay significant capital through acquisition (albeit Kroger does own a
minor stake and have increased their ownership by 5% in this latest move). The
move to partner with Ocado sent the stock soaring nearly 6% today after a
dismal -10% start to the year.
Kroger has also been partnering with 3rd party
online food delivery services, such as Instacart, to take advantage of the
trend for people wanting food delivered straight to their doorstep.
By partnering they potentially can move quickly on
initiatives, though I’d imagine this might hurt them later when they want to
act nimbly in response to new market developments since they will be dependent
on their external business partners. They will also likely have to concede more
of the value from the enhanced service capability due to not having the entire
process in-house. Contrast this with Amazon acquiring Whole Foods or Walmart’s tactic
of making significant investments in their e-commerce capabilities. Amazon and
Walmart stand to benefit from owning the entire value chain in exchange for
their greater initial investment. In this sense, they have taken a bolder step
towards a digital future than Kroger. Given that Kroger is partnering only now,
the move seems reactionary to Amazon and Walmart’s earlier bets.
Being new to the study of the digital landscape, the
comparison makes me wonder the circumstances in which partnering or having full
control might be preferred in one’s digital platform offering?
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