Monday, September 29, 2014

Facebook to attack Google’s ads empire by using users’ data to advertise across the web


Facebook is taking its advertising strategy to a new level, as the company will use information from users’ profiles to target customers all across the web. Facebook has been trying to boost its advertising business for a long time, with no success. According to a Webtrends report, Facebook only achieves a 0.051% click through rate on its displayed ads, a poor performance if we compare it to the 0.4% rate maintained by Google, which holds one third of the digital advertising market. In addition, despite the wide customer base of Mark Zuckerberg’s network, an open question is their ability to maintain it in the long term. Facebook still has a long way to go in terms of customer reach, as they only 51% of all internet users vs. 90% of Google.

With its new strategy, Facebook has decided to move from keeping their ad business locked in the social network pages to give a better use of all the user data idling in their pockets, offering it to potential advertiser to specifically target customers based on their identity and the information they provided in their account and activity. David Jakubowski , Facebook’s head of advertising technology declared in an interview that “We are bringing all of the people-based marketing functions that marketers are used to doing on Facebook and allowing them to do that across the web”.

The display advertising has been traditionally performed through the use of cookies on each individual browser, which presents several limitations and seems outdated with current online marketing ambitions. The new service that will be offered by Facebook will allow companies to perform a detailed targeting in their advertising linking each user with their real identity and the information they provided voluntarily. Not only eliminates the browser barrier, but it is also tracks each customer across devices, offering a more complete picture of its behavior and preferences. It also will allow advertiser to have access to new information pools like knowing how often each customer sees their ads or their purchasing patterns.

The move is expected to be particularly effective in the mobile advertise market, as cookies don’t work on mobile devices. “The move is a direct assault on the cookie and an attempt by Facebook to position itself as a key currency in the display-ad universe. Facebook has the largest logged-in user base in the U.S. with 1.3 billion users, it's also one of the largest in the world. Those users tend to stay logged in on PCs and mobile devices, allowing Facebook to track specific individuals in ways cookie-based systems can’t.”

The new service, referred as “people-based marketing”, will be offered service through Liverail, de video ad server, and Atlas, the ad server, bought by Facebook in August and 2013 respectively. The company is said to be already in talks with the advertising holding monster Omnicom to support the initiative, and make use of the new service on its launch.
However, the privacy issue still remains on the table. Facebook claims that the user’s identity will remain anonymous to advertisers and publisher, but how is the new strategy going to affect customers? Along the same lines, in order for the system to work, users need to stayed logged in the application. May that force a change in the customer’s behavior? These concerns are popularizing new social networks that don’t make use of advertising and have more restrictive privacy standards, like the start-up Ello.

The effectiveness of the new strategy still remains to be proved, but the market seems to have welcomed the new plan with a 2% share price increase after the news unveiled


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