In this digital age, the ability to innovate quickly, and
willingly adapt with technology will often “make or break” a company. The consumer’s
attachment to technology and social media platforms is nothing new, but it is
still interesting to see historically profitable, large, successful companies
falling behind the mark, unsure of how to innovate, and keep up with the ever
changing technology landscape, and thus the ever changing consumer. The “big names” and historically successful
players in the luxury, fashion, and beauty industries are prime examples of
slow to adopt, and adapt to the changing preferences and patterns of the
consumer. There have been many theories
of why, but one thing is for certain, over the past few years in particular,
there is no way to avoid the dominance and power of digital. This is why it was
no surprise to read of Hearst’s formation of a "Silicon
Valley" digital product development group.
Hearst Corporation, according to their website is “one of
the nation’s largest diversified media and information companies. Its major
interests include ownership of 15 daily and 34 weekly newspapers; hundreds of
magazines around the world; 29 television stations...”
The creation of this group is positioning the Company to
better take advantage of the changes happening in technology, particularly
across mobile platforms. At the foundation of digital marketing is connecting
with not only the core customer, and understanding more about him/her, but also
sourcing and connecting with potential customers. This new development, which will
work across all Hearst businesses, will help this large corporation do just
that -- connect better with customers, current and potential. While Hearst has invested in technology in the
past, this move is focused specifically on apps. I think this is a smart move
by the corporation, the formulation of the group will hopefully turn out more
relevant and advanced systems for the customer, but also will help foster a
spirit of innovation across all the groups, which will help the company in moving
forward in succeeding in markets and industries which have been heavily disrupted
and impaired.
In Gustavo’s post below, we see how marketers
hold the keys to the competitive kingdom, and to further that with
technology as stated above, I believe the power is truly in the digital marketer’s
hands. The ability reach the consumer is now easier than ever, but the ability
to connect and innovate along with the consumer is in the hands of companies
willing to adapt.
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