Tuesday, June 16, 2009

Bing's issue is more than technology.


Two weeks ago, Professor Kagan opens the lecture by reporting on the current news events of the week. He spoke briefly about Google's Wave, a new online communication and collaboration tool, and Microsoft's Bing, an improved search engine. Last week, I decided to explore both applications. I watched the Wave preview video for only 20 minutes, and used the Bing search engine searched occasionally throughout the week. My first impression of Wave's integrated instant messaging and e-mail platforms was very positive, and continued view Google as an innovative company. However, the Bing user interface is impressive, but I had no "Wow!" effect. In the short run, I will use Bing occasionally, but I will most likely remain with Google as my default search engine. I introduced Bing to a co-worker, but he did not seem too excited about the search engine. Bing has two big issues: Google's reputation as the leader in the internet industry, and Microsoft image as a Windows company that stifles innovation. Microsoft evolved from an era where the company controlled technology and dominated its sector. On the contrary, Google evolved in the era of the World Wide Web where open source software and free software are the norm. Microsoft's reputation as a controlling company may have, also, hurt its brand and the recent product launch of Bing. Making matters worst, in the article by Ben Parr (http://mashable.com/2009/06/07/blindsearch/) that compared the results of Google's search engine with Bing's was not positive for Microsoft. The blind test shows that users perceive that Google's search results are more accurate and relevant than Bing's and Yahoo's. Google with be force that Microsoft will have to reckon with in the future. Although Microsoft has financial and intellectual resources to sustain the company as player in the internet era, Microsoft my have to play from the back seat until it changes its mindset and image.

No comments: