Friday, January 19, 2018

Hi Alexa

Today in class we learned about new methods of engineering in search such as voice interfaces. As of now, these are not entirely accurate, and users don’t use them as much as other ones due to their novelty, and potentially lack of precision on a fast-paced environment. Alexa, Amazon’s proprietary voice interface seems to be one of the most popular on the household device space and might be ready to step it up and compete with other dominant technologies such as Siri, Apple’s proprietary technology.

On January 19, 2018 Karissa Bell published an article called “Amazon updates the Alexa app so you can actually use Alexa.” The title itself insinuates that the application is not precise, or has not penetrated the intended user population. However, the article discusses the possibility of Amazon partnering with smartphone brands such as HTC and Huawei to incorporate the voice assistance technology on these phones. Additionally, Bell also finalizes her article saying that the company plans to roll out the application to Android and other IOS operated devices.

Personally, I think this is a huge development for Amazon given that it will potentially capture market share on mobile, and eventually generate environments between home devices and cell phones. In addition, it allows its partners the ability to enhance this technology for users to dictate messages and operate with voice. I do think that it might need a couple more years for the technology to be accurate, and as a user, I would still prefer to text, or search instead of dictating due to my accent and multiple array of options that might take valuable time off, but for sure this technology has been invented and will disrupt how users interact with their devices, especially millennials.

Lastly, once the technology is tweaked and implemented, and also considering today’s notes from class, I am sure these emerging voice systems will allow and potentially redirect users to certain products. From a marketer’s perspective, I am sure that with time Alexa will potentially direct a consumer to purchase, and marketers will take advantage of these emerging search technologies.

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