This week Marriott International announced they would be
taking a page out of Red Bull’s book and launching their own in-house content
studio. The group will develop, produce and distribute content that will
include web series, short films, TV shows, music events and movies. Marriott’s
global marketing officer notes “the purpose is to create and establish originalcontent as a key component of the company’s global marketing strategy,” moving
away from focusing only on traditional hotel marketing to sell rooms. Specifically,
Marriott is looking to become the Red Bull of the travel industry, producing
content to build “communities of people passionate about travel that will drive
commerce.”
Recently, a survey by media software company Levels Beyond took
note of consumer and marketer attitudes towards branded video. 42 percent of
consumers say they like when brands share a video online, and 61 percent watch
videos when shared by a friend. However, 75 percent of marketing professionals
say they “rarely or never” produce videos to share with their followers online.
The disconnect is somewhat alarming, and highlights a huge opportunity for
brands to fulfill those customer needs in the digital space.
Lack of funding and other resources is often the reason why
companies have not invested in branded video content, yet marketers need not
have Fortune 500-like deep pockets to invest in video marketing. Companies like
Volkswagen, Virgin Mobile, and NASA have used Vine and Instagram as part of
broader campaigns, and the short broadcast times are both free and easier to
experiment with.
For Marriott, they will look to leverage their 45 million
Marriott Rewards members as a loyal base around which to build further brand
enthusiasm. The company plans to promote the new video-based content through
its website, mobile app, social media channels, and in-room TV network – a captive
audience. Through content, Marriott plans to build relationships with people
(and particularly millennials) to both inform and entertain in hopes they’ll
return to a familiar and trusted brand.
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