Friday, March 06, 2020

Life as a Social Media Content Moderator

The big tech companies have been hiring for content moderators at a rapid pace.  This should be no surprise as the tech companies have been getting a lot of heat about the content that is shared on their platforms.  Business Insider released an article where they interviewed two people who have been doing the job and I was surprised by a couple of things mentioned.

  • Both interviewees were extremely cautious about releasing their identity.  They are under strict confidentiality agreements with their employers and took extreme measures to abide by them.
  • The psychological toll this profession has on someone is very strong.  They mention having to watch some pretty graphic footage that I would never want to witness. 

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