Thursday, February 22, 2018

Digital Advertising's Accidental Assist to Russian Trolls


As most have read, Special Counsel Robert Mueller recently charged 13 Russians with attempting to interfere in the 2016 U.S. election. According to The Atlantic, the social media campaign waged across Facebook, Instagram and Twitter reached over 125 million Americans on Facebook alone, while more than 675,000 people engaged with Russians on Twitter.

And yet, though the effect was far reaching, Russian trolls didn’t use sophisticated methods or technology to manipulate the American public via social media. The tools were already in place thanks to the digital marketing industry. Per a recent study The Atlantic conducted with Harvard’s Shorenstein Center:

“The basic idea is for advertisers to micro-target digital advertising at very specific demographic slices of social-media users to see how they respond. A disinformation operator could test hundreds of different messages, often aimed at thousands of different permutations of demographic groups on the advertising platforms of the most widely used social-media companies.”

Because digital advertisers and social media companies have so much data on users, Russians were able to target specific people with specific political leanings and then optimize their campaigns to grow their influence. They gamed Facebook and Google’s algorithms to disseminate divisive content (including “fake news”), spur voter outrage and then generate continued engagement in their channels.

Of course Russian trolls are far from the first unintended consequence of technological advancements in this world, but the fact that it happened so easily does raise questions as to what internet users can trust and what internet companies can control. It’s scary to think about how easy it was for Russians to manipulate the American public, and we can only hope that digital advertising and social media companies are working fast, collaboratively and intelligently to try and stop this event from happening at such scale again.


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