Sunday, July 15, 2012

Fake Facebook Likes - Good for FB, Bad for Advertisers


A broadcaster’s stunt has thrown doubt on the value of Facebook “likes”. A BBC reporter set up a site for West London company VirtualBagel on Facebook with a modest $10 in ad campaigns to publicize it. By the end of his campaign’s first week, VirtualBagel had 2999 likes.

The problem: VirtualBagel doesn’t exist beyond its Facebook page. No one could actually have appreciated its service, or eaten any of its bagels, because it doesn’t make any.

After examining the profiles of those fans, the BBC found a disproportionate number from Egypt and the Philippines. Michael Tinmouth, a social media marketing consultant, ran a similar probe on behalf of a number of his small business clients and found that a number of suspicious accounts emerged from Egypt and the Philippines. “They were 13 to 17 years old, the profile names were highly suspicious, and when we dug deeper a number of these profiles were liking 3,000, 4,000, even 5,000 pages”. Tinmouth disputed payment with Facebook over advertising after his research revealed that he hadn’t reached “real people.” Facebook has admitted that 5% to 6% of its accounts, or somewhere around 54 million, are fake.

Many of the "likes" on brands' pages come from people who "like" just about anything. This good for Facebook since every click on an ad earns them money, but are advertisers getting a good deal?

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