Monday, July 16, 2012

A New Shopping Experience

Among many things, Business Insider argues that smartphones are changing ourshopping behavior as well. Based on a study by Nielsen, consumers use theirsmart phones to compare the prices of goods while they are shopping instore. In addition, about 22 percent of mobile shoppers have used their phoneto make a purchase. With apps like the Barcode scanner, the shopping process can be completed within two minutes.

chart of the day, how consumers use their photos to shop, july 2012
Source: Business Insider Intelligence

This new consumer behavior can certainly be an issue for theretail shops since smart phones brought down barriers to entry that keep e-commerce giants such as Amazon away. Now, the e-commerce companies have access to everywhere where your smart phone has 3G signal or wireless network. 

It is true that consumers are empowered as a result of smart phone revolution. At the same time, the competition got more fierce among retailers. Iwon't be surprised to see many of these large and small retail stores becomingthe show rooms of e-commerce giants over time. 

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