Customer engagement and conversions are the top-of-the-heap priorities for any digial marketer. The Adobe survey lists opportunities for a holistic digital marketing approach to better position your campaign and improve the ROI - provides some interesting metrics-to-use and measure the below areas:
- Prioritize optimization across your organization as a strategic process – demonstrate small conversion wins to gain support and buy-in for more ongoing optimization efforts.
- Use a data-driven approach to optimization – leverage your analytics to better inform site search results, what content to test and to recommend and what areas to focus on personalizing.
- Optimize conversion with video – offer more video content, whether it’s created in-house or created by your users. Both formats offer visitors with a way to engage deeper with your brand and become more educated before deciding to click, purchase or subscribe.
- Optimize social engagement — enable content sharing functionality within your conversion funnel and test the placement and messaging of the calls-to-action.
- Optimize for all mobile channels – make sure that your tablet experience is laid out for that particular audience and the way they prefer to shop or consume content. Your approach for smartphone users will also be distinct.
http://blogs.adobe.com/digitalmarketing/personalization/top-5-conversion-opportunities-for-digital-marketers-in-2012-infographic/
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