What is the most
pressing obstacle facing the success of Bird and other scooter companies?
The ability of Bird to work with municipal and state
governments to gain access to new markets should be seen at the ultimate
challenge facing the long-term success of Bird. Launching a new mobility
company requires delivering a product that operates in the public arena.
Operating in the public arena requires government approval, approval that is
hard won, ongoing, and susceptible to the whims of political as well as civic
priorities.
To say that bird is operating differently in the arena of
seeking government approval versus its ride sharing cousins Uber and Lyft (and
to some extend Airbnb) should be discredited. Hiring
Tusk Ventures, a firm made famous from its actions in helping Uber enter
the New York market, and other lobbying groups, is not an innovative strategy
to secure regulatory approval, it’s rather a tried and tested method. Further,
the company launched in Santa Monica without
the approval of local officials, proving that it has no problem with a
‘launch first apologize later’ modus operandi. Bird’s government affairs
strategy should be viewed as akin to Uber and Airbnb vs. being distinct and
more government friendly. This should give pause to any forecaster, investor,
or potential partner that views Bird’s upcoming, and eventually ongoing,
adversarial dance with government to be any less intense and costly than that
of Uber, Lyft or Airbnb.
For example, Airbnb, after years of being in the New York is
still facing
considerable pressure to change it’s business model, share its data, and
ultimately curb its expansionary efforts in the City. To think Bird won’t face
similar challenges across markets for the long term is shortsighted.
Ultimately, it is the government that controls when, how and
under what circumstances a product can enter and operate in the public arena.
It is the biggest wild card for a startup that operates in a regulatory grey
zone due to both the expensive nature of winning regulatory approval on a
market-by-market basis, and two because sound policy might not always comport
with political realities. It can be argued that Uber’s ascent in New York City
was slowed by crony ‘medallion politics’ that pitted politicians that received
substantial political contributions from medallion owners against a company
that threatened the economic bounty of a core fundraising group. The recent
driver cap is the fruition of such efforts by politicians sympathetic to
medallion holders. In the future, Bird may face mobilization and opposition
from its own flavor of special interest groups.
Other obstacles
Unit Economics
Beyond government approval, other challenges still face
Bird. For instance, some calculations say that Bird scooters need
to be utilized for 258 rides before breaking even and generating profit.
While this seems to necessitate a significant life span for an asset that can
be easily damage, and sometimes purposefully
destroyed, these unit economics are ultimately controlled by the company.
Bird could raise the price of its rides after it captures significant market
share. Further, Bird could invest in more durable scooters and allocate the
necessary R&D to improve the longevity and minimize the maintenance needs
of its vehicles.
Safety Concerns
While safety concerns are real, the company, after it
receives regulatory approval, can transfer a lot of the liability to the
customer. There’s no reason why Bird cannot require that customers read and
sign a type of indemnification contract, stating that users use Bird at their
own risk. This would leave Bird susceptible to lawsuits only when its product
malfunctions or due to other abhorrent circumstances.
Weather
While it may be hard pressed for Bird to generate
significant utilization during winter months in seasonal climates this seems to
be accounted for in the company’s forecasting plan. As
David Sacks, an investor states, while it is a reduction of ‘total
addressable market, it’s still a huge market’. There are enough seasonally
friendly markets, and weather abiding months in seasonal cities to make the
economic opportunity vast.
Government is still
the biggest obstacle
While other logistical and operational challenges face Bird
and other scooter companies, the most challenging obstacle remains securing
broad regulatory approval. Bird will need to build a vast national staff of
government affairs experts, including lobbyists and consultants, to secure
approval in a city by city context, a significant financial burden. Further, if
approval is ultimately achieved the concessions that cities will require – such
as data sharing, speed limits, docking restrictions, may further impact Bird’s
bottom line. Since working with government, in many ways, remains unpredictable
and because government ultimately controls access to markets, securing
regulatory approval should be the seen as the most prominent challenge facing
Bird.
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