Tuesday, March 27, 2018

Advertisers are leaving Facebook! (Spoiler alert: they won’t really leave)



The Cambridge Analytica scandal has caused some serious heartburn at Facebook over the last few weeks. Facebook is taking serious heat for exposing the data of some 50 million users to Cambridge Analytica without the users’ explicit consent, and the fallout thus far has been severe: the company has lost around $100 billion in market capitalization, the FTC is investigating the company and company leaders are being called to testify before Congress. But at the end of the day, Facebook is an advertising company, so the big question is… will advertisers up and leave Facebook?

Some news reports, such as the one from The Hill linked above, began to float the idea over the weekend that brands and advertisers were beginning the Facebook exodus. The report cites Mozilla, Pep Boys and Sonos as three of the household names that have suspended all advertising on Facebook. Of course, if a critical mass of companies followed suit and made the move permanent, this could be catastrophic for Facebook… but that doesn’t appear to be the case here.

As the article from Marketing Land states, advertisers really don’t have a Facebook alternative to turn to. There just isn’t another social media platform that can deliver the hyper-targeted audiences and conversions that Facebook can – except perhaps for Instagram, which, you guessed it… is owned by Facebook. And one thing that we have seen over and over is that as long as ads are working, advertisers will stick around. As stated in the MarketingLand article, “nothing makes advertisers stop buying successful ads. As long as Facebook delivers results, advertisers aren’t going anywhere.” So even the brands like Mozilla, Pep Boys and Sonos that have suspended their advertising will almost certainly be back as soon as the dust settles. There is a reason that they use the word “suspended” rather than “permanently ended.”

For a similar example, we have to look no further back than March of 2017 when Google “admitted it accepted hate preachers, neo-Nazis and other extremists into its YouTube Partner Program.” Brands were furious when they found their ads appearing next to extremist content, thereby funding it. The response was familiar: Google’s market cap dropped, regulators investigated, and advertisers suspended their ads and threatened to leave. But in the end, YouTube recovered quickly and the advertisers returned. After all, they didn’t have a comparable alternative to turn to.

So like YouTube, look for Facebook to experience some short-term pain. But once this episode is in the rear-view mirror, it will be nothing but a former blip on their radar.

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