So what lessons can marketers learn from this article?
- Treat the children's market with sensitivity - Consumer groups and parents are very protective of children and there is a high risk that they may find an advertisement or campaign offensive or bad for their children
- There is a lot of competition - The kids market is highly valuable. The potential of getting a child to become a loyal customer allows companies to capture higher customer lifetime value therefore there are a lot of other players in the market trying to target kids as well
- Parents should be seen as allies, not enemies- Although parents can be harsh, successful companies view parents as partners while engaging kids. Giving parents options such as parental controls is important to build the trust required to gain and maintain access to the kids market
No comments:
Post a Comment