As usual of BI headlines, they called this the BOMBSHELL. A 76,000 member company banned the use of email and instead relies on IM and internal social site for communication. The CEO himself has not used email in the past 3 years and still has his job. Now you can argue this is not the indication that email is dead, but it sure looks like people are overwhelmed by the high amount of email that hits their inbox, a good percentage of which is left unread. Using channels like IM for direct communication allows for a quicker response to questions and makes people productive. Having a group discussion via a portal keeps track of everything pertinent to the discussion in one single location. Makes the email-hell obsolete and users more productive.
Read more about it here.
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