Tuesday, July 31, 2012

Widespread Social Media Use Spoiling Olympics Experience?


Part of the thrill of watching the Olympics is the uncertainty of who will prevail. The swimming events are particularly exhilarating to watch... so much tension is pent up during the seconds before the athletes dive and glory (as well as sorrow) ensues only minutes later. Imagine my discontent when one of my Facebook friend's outrage at the French appears in my newsfeed hours before the 4x100 meter relay is scheduled to air in New York. Social media has killed the lovely suspense of the games.

Nowadays, results from events spread throughout Facebook, Twitter, and fan blogs like wildbrushfires well before American viewers get to watch the outcomes for themselves on TV. How has this trend impacted ratings for NBC? I would think that the social media-enabled spoilers would deter people from tuning into events later when they air. The consequent lower viewing would have a negative result for advertisers during prime time. However, NBC reports that they actually experienced the biggest first weekend for any summer Olympics ever with an average of 35.8 million viewers. It's also the first time NBC is streaming all events live on the official  website. Hence marketers are getting even more bang for the buck during these games. What gives?

One possibility is that all the social media chatter ahead of local airtimes has generated even more buzz and boosted interest in watching the games on TV. Another is that social media consumers are simply restraining themselves from checking their Twitter feeds to minimize exposure to spoilers and preserve the excitement of the Olympics. Either way, those spending ad dollars on NBC this summer must be quite pleased.

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