Some examples of this innovation are:
- Macy's helps its customers find the product they are seeking in-store through their smartphone app.
- JC Penny allow customer snap pictures of a product they see on another customer in-store and tell them if it is available to buy
- Staples is working on an app to let users compare prices against amazon and other stores
The objective of this stores has a dual mission, fight onlines sales and try preventing customers find deals online while shopping at their sotres.
There is no doubt that brick-and-mortar stores face tough challenges. They will need to keep innovating and offer customers a different value proposition in order to capture them.
You cna find out more at: http://www.entrepreneur.com/article/253187
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