Sunday, October 13, 2013

Social Media for Social Impact



After attending last week’s CBS Social Enterprise Conference titled “Engaging Customers and Clients in Social Change,” I began to think of ways in which social media and networking can be used as a tool for nonprofit organizations. With so many voices and causes vying for attention online, it’s easy for a particular cause to get lost in the chatter. According to the 2012 Social Charity Index, the number of people following and supporting charities has gone up dramatically.

 Nonprofit organizations can benefit tremendously from this sort of social media marketing. They are able to develop direct relationships using social media which not only reduces the cost of promotional marketing, but also creates a more interactive relationship with followers. Another interesting factor is that smaller charities tend to be gaining an advantage because their audience and online followers are better at sharing content about fundraising activities using social media. Digital technology has opened up access to partnerships which means that size is no longer a huge advantage.

Nonprofit organizations have been able to create tight, networked cultures that are more likely to develop into supporters who are trusted by peers and share causes. For charities, this phenomenon is increasingly taking the place of what used to be the expensive business of building their brand. At the conference, heads of organizations like Buzzfeed, Huffington Post and Good-B talked about this new phenomenon along with numerous ways to continue this development.

Sources: http://www.theguardian.com/voluntary-sector-network/2013/sep/19/social-media-charity-index-2013 

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