Tuesday, July 08, 2014

In Brazil, What Happens While Car Shopping Ends up on Social

Here comes the trend: Nearly half of new-vehicle shoppers in the country would buy online.

According to the chart showed below, more and more people would like to purchase vehicles through the Internet. Even though Brazil is still behind other countries in this survey, online automotive purchases in Brazil are close to becoming a majority activity, presenting new opportunities for dealers.
Besides, accompanying with the growth of digital purchase, social media also plays an important role in consumer decision making process. The chart below reveals a fact that, in Brazil, new-vehicle shoppers would like to share their opinions or driving experiences on social media. Through ratings and reviews, prospective customers can get information provided by other users. If the feedback is good, then the prospective customer is likely to buy the products, or vice versa. Furthermore, marketers can invite experts or celebrities to share their experiences or values to the public. 

In the near future, vehicle dealers might focus on developing simpler and easier app which in turn facilitates the process of purchasing.

Interestingly, in more developed countries, such as US and UK, car buyers show little interest in using social media during auto-buying process.



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