Marketers are constantly seeking for the highest ad campaign
performance and where to receive the highest ROI on advertising spent. As brand
shift advertising spends to digital and attribution is key performance metric
for media channels. The related questions
are what target strategies work? Which ads are driving conversions? Is one
channel more valuable than another?
Below I will review the popular attribution models with
their associated strengths and weaknesses.
1. Full Funnel Attribution
This classic model assigns values throughout the different
stages of a consumer's experience, providing function into the role that each
ad plays. Consider the following
stages: awareness, interest, consideration, preference and purchase. There are two weaknesses with this model.
First not all stages are equally important, awareness and closing the sales
deserve the most credit. Second, each ad may serve multiple purposes such as
awareness, influence brand preference and driving the closing of the sales.
2. Last-Click Attribution
This simple model gives the last advertising medium before
purchase all credits for the sale. Search
market prefers this attribution because it avoids confusion. On a high level,
this may seem logical. However, on a closer review the model has flaws. Specifically,
the model doesn't account for previous advertisement have motivated the
consumer to purchase the product in advance of the last click. The model fails
to account for the process long term product awareness and interest or the evaluation
that consumers go through.
3. Post-View Attribution
This model credits the last advertising channel that shows
ad to the consumer who makes a purchase. The strength of this model is enable
marketers to measure if viewing the ad actually resulted in sale. The weakness
of this model is the similar to "Last-Click" model, as it encourages
media partners to widespread to take credit for the conversion, even though a
consumer may not have seen the ad.
4. Equal Attribution
An extension to the post-view model is where equal value assigned
to every single ad placement. Branding campaigns are typically more likely to
utilize an equal attribution model. The
weakness of this approach is assumed the quality of ads is created equal.
5. Fractional Attribution
The most sophisticated model which measures fraction
attribution which shows duplication is occurring between channels, which help
brands remove repetitive media who are not adding value. Research shows that first impression is more
important than subsequent impressions. Thus if an ad provider can deliver low duplication and strong first impression, then the ad has a higher value
because it initiates consumer's awareness and play a important role for the
conversion.
In my opinion, fraction attribution is the best model
available and as close as we can get to practice full marketing funnel attribution.
The complexity of attribution lies in companies' varied
objectives and targeted audience. Consequently, attribution models will
continue to evolve. Certainly, marketer’s idea will shape the future models of attribution
and smart people will help to better measure attribution of ad channels.
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