Wednesday, October 11, 2006

Outsource the Outsourcers?

In case you missed the news, Bangalore shut down yesterday due to political reasons. Apparently there's a dispute between neighboring states (the ones within India) and virtually all business shut down. So what did they do?
"...the business of outsourcing continued, either by having work shifted to other locales or by telecommuting, reports say. Many companies say they asked workers to work weekend shifts to replace the lost hours."

Ok, so not the end of the world for call centers and $10k/year developers but as someone who's worked with a South Asian outsourcing software firm (with disastrous consequences) I always warn people that shifting your business process to someplace halfway around the world means increased risk. Businesspeople always look at development as a cost without considering that most software projects fail anyway. The first question people should always ask themselves isn't how much making it will cost but rather how much it will cost if the whole thing fails.

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