I was really surprised to see Apple’s open letter apologizing
for the maps fiasco. Maybe I
underestimated the severity of the issue, but the letter brought the issue to
another level for me. I was especially
surprised to see that in the letter Apple CEO Tim Cook even suggest downloading
other maps programs.
My first knee-jerk reaction was “Steve Jobs would never have
let this happen.” In am no Steve Jobs
groupie but we all know he was a perfectionist.
The Atlantic reminded me though that this is not the first mistake
followed by an open apology from Apple.
They cite examples including the signal issues of iPhone 4 and the $200 drop in price of the
iPhone just two months after it went on sale (which surprisingly has not discouraged early adopters of future models).
Here is a link to the letter and The Atlantic’s
commentary.
No comments:
Post a Comment