Friday, February 06, 2015

One Year in Digital Marketing: What I Learned

Recently I came across an article about a person’s self-reflection on his one year journey in digital marketing (http://www.business2community.com/digital-marketing/one-year-digital-marketing-learned-01117582).

The Lessons:

Marketing is sexy, but what I do is still pretty nerdy

I wanted to tell everyone I was the Don Draper of the Internet, or at least Elon Musk. Turns out SEO and PPC are about as sexy as Bill Gates. The more I can work on graphic heavy and creative campaigns in the digital space the more I feel like a real marketer and less like a developer.

SEO doesn’t exist in a vacuum

If you are still doing SEO without graphic design, social integration, solid web design, and at least some consideration of a PPC strategy, just stop! If you’re reading this piece you should know why. If not, look it up. It’s been known for longer than I’ve been in the industry. There is still an overwhelming amount of agencies whose strategies include two parts: link building and keyword stuffing.

Now days SEO isn’t about shortcuts, its about providing as much value to users as possible. You can t go wrong by providing a large amount of information that is well organized, grammatically correct and original. A lot of the traditional SEO items are still important but they are really just perquisites more than a strategic advantage.

The Internet refreshes every 2 years

We all know about Google’s constant changing algorithms. But the Internet as a whole is a changing at a wild pace. Every aspect of digital marketing has changed and will continue to change. The hot social network, browser capabilities, mobile data speeds, screen sizes and resolution, data granularity, audience targeting… You name it its going to be completely different in 2 years. So stay fresh, keep reading, learning, and evolving. Don’t get left behind.

Digital Marketing Takes A Small Village, or at Least A Super Squad

This goes back the Integrated SEO section again. If your social media guy is taking screen shots of a clients website to use as a cover photo on Facebook, it’s going to look like Bill Gates. Digital marketing needs continuity just like print marketing. Being involved in a sites architecture from the planning stage has helped me map out my keywords and topics across a site, as well as channel link equity to the desired locations. If you have everyone at the creative brief, no one can complain later that the site doesn’t help him or her do their job, whether it’s PPC, social media, SEO or the creative direction.  One of my favorite blog posts this year was by Rebecca Murtagh about the importance of having a whole team to design a website.

The Client ISN’T Always Right

In fact most the time they are wrong. Like I said earlier, most people don’t understand what it is I do, and this includes clients. The knowledge base of each client is drastically different. I’ve been asked by clients, “why aren’t we talking to mommy blogs to write about my drain cleaning?” Then I have to follow that with a ten minute explanation about why a link from The Mommy Magic Blog with a DA of 8 that typically talks about children’s crafts isn’t going to help them rank.

Most of my client meetings are spent educating, not selling or ever strategizing. If someone has paid for SEO before, chances are they had a bad experience. It’s our jobs to teach clients what white-hat quality work looks like and set realistic expectations with them up front, effectively finding the reset button to clear the brainwashing the last agency laid on them.  I believe it’s important to stand your ground and do what’s right for both you and the client. Don’t let your companies’ reputation be damaged by a stubborn client.


No comments: