Chatbots made an wide introduction about 2 years ago in Facebook Messenger. They promised to help us with all of our questions but many are still in the process of becoming smarter. Chatbots are called "conversation agents" and are used to simulate conversations prompted by an user asking a question or making a statement. Chatbots are able to process the text and tries to interpret what the user is trying to ask before finding an answer. One example of a chatbot is the Weather Channel application on Facebook messenger. It allows you to set a location and it will tell you the weather in that location. However, if you were to ask "is it raining?" the chatbot is unable to answer and will let you know it is still learning. Banking is making a move into adding chatbots to some of their apps. This bots can help with customer service and even announce new offerings (think a new credit card)
Algorithms for these can get very complicated as more logic is added, and there is a bigger chance for the Chatbot to fail. LanBot is trying to solve that problem by making very simple chatbots. You can even create one yourself using their tool!
I'm very eager to see where chatbots can take us and make the experience of interacting with bots seamless and enjoyable.
Sources and other links:
10 of the most innovative Chatbots: https://www.wordstream.com/blog/ws/2017/10/04/chatbots
LanBot to create your own free Chatbot: https://landbot.io/
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