Sunday, November 24, 2013

Fake Twitter Accounts Represent a Growing Concern

Unlike Facebook, Twitter doesn’t require that its users use their real name or limit them to a single account each. As a result, individuals find it relatively easy to manipulate fake Twitter accounts for the purpose of creating additional influence. These Twitter accounts are simulated to post tweets, re-tweet, and follow or un-follow users, making them exceedingly hard for the messaging service to detect. The result of this manipulation is a business, in which celebrities and other users seeking influence will pay to have fake accounts follow them or disperse their content. Users with larger followings are considered more influential, and are attractive to firms seeking to digitally advertise across the Twitter platform.

As Twitter recently went public, these concerns are mounting. Many users receive news or important information via the service, and if it becomes clear that the integrity of the service is significantly undermined, it could have repercussions for the young company. Twitter has since acknowledged that fake accounts are a problem and it is working on various initiatives to both identify current fake Twitter accounts and prevent users from creating them in the future. Twitter has publicly stated that it believes fake accounts represent less than 5% of all users, but many industry experts question this number.

Social media represents an increasingly large channel for digital advertising dollars, but this type of issue may slow or inhibit these dollars from flowing through to Twitter. While social media is certainly valuable—and offers considerable benefits over other forms of digital advertising—the risk that the data may be incorrect or easily manipulated should cause marketers to pause and reflect.


Source: http://online.wsj.com/news/articles/SB10001424052702304607104579212122084821400?mod=WSJ_hp_LEFTWhatsNewsCollection

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