According to Sprout Social Index, brand actions that were most likely to elicit consumer purchase are as follows:
- Being responsive (48% consumers are more likely to purchase)
- Offering promotions (46%)
- Providing educational content (42%)
- Sharing interesting visuals (38%)
- Being funny (36%)
- Offering exclusive content (35%)
- Providing behind the scenes content (27%)
- Trash talking competing brands (10%)
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