Monday, November 19, 2012

Google amps up local marketing effort


In the competition for local ad dollars online, Google is the reigning champ that everyone wants a shot at. Its critics are legion. Google doesn't do a good job of promoting local businesses, they say. It doesn't provide tailored services or its Ad Words program is too hard to use. Those critics like to point to Groupon and Foursquare, or even Facebook, as examples of nimble younger companies outmaneuvering the search giant.

Of course, Google has one thing going for it when it comes to marketing dollars: search. The Mountain View, CA-based company hit a record two-thirds of all U.S. searches this summer, adding to its dominance of the online medium. None of the startups, large or small, can claim that kind of ubiquity in the habits of shoppers. Google's latest move in the local marketing space shows that it knows where its strengths lie. For one, the search company is adding location targeting to its services so that a marketer can show an ad to viewers in a specific geographic area. For example, Google will now allow you to show ads to people it thinks are in Newark's airport based on their search patterns and other data. If you run a business inside the airport, or sell last-minute travel services, you can now reach a much more segmented audience.

Location extensions is a more humdrum incremental add that puts a local business address into a text search ad and links to both larger Google maps and analytics. The idea is to help marketers for companies that are both national and local (think retail chains) segment their audience. Sometimes you search Radio Shack to find out company info, sometimes you just want the nearest store. Sure, Google can't offer Groupon's sales reach or Foursquare's user data but it's still the utility that powers most web experiences. For now, Google's content to grow that dominance, instead of chasing the newbies.





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